Shipping Policy


Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible.


Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not shipped or delivered on Sundays or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed slightly. We appreciate your patience and understanding.


Shipping Time

Estimated delivery times:

  • UAE: 2–5 Business Days
  • International Orders: 7–20 Business Days

Delivery times may vary depending on your location, customs clearance, and courier service.


Shipping Charges

Shipping fees are calculated at checkout based on your location and selected shipping method.

We may occasionally offer free shipping promotions on selected products or orders.


Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number.

You can track your order anytime from our “Track Your Order” page.


Delayed or Lost Packages

If your order is delayed beyond the estimated delivery time, please contact us at:

📧 support.radeetmart@gmail.com

We will work with the shipping carrier to resolve the issue as quickly as possible.

Please note that we are not responsible for delays caused by:

  • Customs clearance
  • Incorrect shipping information
  • Natural disasters
  • Courier service disruptions

Incorrect Address

Please make sure your shipping address is correct before placing your order.

We are not responsible for orders shipped to incorrectly provided addresses.


Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number
  • Photos of the damaged item/package

We will review the issue and provide a suitable solution.


Contact Us

If you have any questions regarding shipping, feel free to contact us:

📧 support.radeetmart@gmail.com
🕒 Monday – Saturday | 10 AM – 8 PM