Shipping Policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed slightly. We appreciate your patience and understanding.
Shipping Time
Estimated delivery times:
- UAE: 2–5 Business Days
- International Orders: 7–20 Business Days
Delivery times may vary depending on your location, customs clearance, and courier service.
Shipping Charges
Shipping fees are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number.
You can track your order anytime from our “Track Your Order” page.
Delayed or Lost Packages
If your order is delayed beyond the estimated delivery time, please contact us at:
📧 support.radeetmart@gmail.com
We will work with the shipping carrier to resolve the issue as quickly as possible.
Please note that we are not responsible for delays caused by:
- Customs clearance
- Incorrect shipping information
- Natural disasters
- Courier service disruptions
Incorrect Address
Please make sure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrectly provided addresses.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with:
- Your order number
- Photos of the damaged item/package
We will review the issue and provide a suitable solution.
Contact Us
If you have any questions regarding shipping, feel free to contact us:
📧 support.radeetmart@gmail.com
🕒 Monday – Saturday | 10 AM – 8 PM